Privacy Policy

Last updated: February 20, 2026

1. Who we are

Pantalytics B.V., located at Kromme Nieuwegracht 3, Utrecht, is responsible for the processing of personal data as described in this privacy policy.

2. What data we collect

Contact form

When you fill out our contact form, we process:

  • Name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Message

Purpose: to answer your inquiry and potentially schedule an introductory meeting.

Legal basis: legitimate interest (Article 6(1)(f) GDPR).

Storage: your data is stored in Odoo CRM, hosted by Odoo S.A. on European servers.

Website analytics

We use PostHog for website analytics. PostHog runs on the EU cloud (eu.i.posthog.com) and processes:

  • Anonymized page views and click behavior
  • Device type, browser and language settings
  • Referring website

Purpose: to understand how our website is used and improve it.

Legal basis: legitimate interest.

PostHog respects your browser's Do Not Track setting. No data is shared with third parties for advertising purposes.

Live chat

Our website includes a live chat widget via Odoo. When you start a chat conversation, your messages and any provided contact details are processed.

Purpose: to provide direct support.

Legal basis: legitimate interest.

Storage: Odoo S.A., European servers.

3. Sharing with third parties

We only share your data with parties necessary for our services:

  • Odoo S.A. (Belgium): CRM and live chat, European hosting
  • PostHog Inc.: website analytics, EU data center (Frankfurt)

We never sell personal data to third parties. No data is transferred outside the European Economic Area (EEA).

4. Retention periods

We do not retain your data longer than necessary:

  • Contact form: maximum 2 years after last contact
  • Analytics: anonymized, no personal retention period
  • Live chat: maximum 1 year

5. Your rights

Under the GDPR, you have the following rights:

  • Access: request what data we hold about you
  • Rectification: have incorrect data corrected
  • Erasure: have your data deleted
  • Restriction: temporarily halt processing
  • Portability: receive your data in a common format
  • Objection: object to processing based on legitimate interest

Send your request to info@pantalytics.com. We will respond within 30 days.

You also have the right to file a complaint with the Dutch Data Protection Authority.

6. Security

We take appropriate technical and organizational measures to protect your data, including:

  • Encrypted connections (HTTPS/TLS)
  • European hosting with all service providers
  • Restricted access to personal data

7. Cookies

Our website uses only functional and analytical cookies. We do not place tracking or advertising cookies.

8. Changes

We may update this privacy policy. The most recent version is always available on this page. We will inform you of significant changes via the website.